Contact Us - PlayZoom

Get in Touch! ๐Ÿ’ฌ

We'd love to hear from you! Questions, feedback, or just want to say hi? We're all ears!

Send Us a Message ๐Ÿ“จ

Drop Us a Line!

๐Ÿ“

Visit Our Store!

123 Fun Street
Toy Town, CA 90210
United States

๐Ÿ“ง

Email Us!

fun@playzoom.lol support@playzoom.lol
๐Ÿ“ž

Call Us!

1-800-PLAY-FUN

(1-800-752-9386)

๐Ÿ’ฌ

Live Chat!

Available 9 AM - 6 PM PST

Quick responses guaranteed!

When We're Available โฐ

Customer Support

Monday - Friday:
9:00 AM - 6:00 PM PST

Saturday:
10:00 AM - 4:00 PM PST

Sunday:
Closed (We're playing!)

Store Hours

Monday - Saturday:
10:00 AM - 8:00 PM

Sunday:
11:00 AM - 6:00 PM

Come play with us!

Quick Answers! ๐Ÿ’ก

How fast do you ship? ๐Ÿšš
We ship within 24-48 hours! Standard shipping takes 3-5 business days, and express shipping gets your toys to you in 1-2 days. Free shipping on orders over $50!
What's your return policy? ๐Ÿ”„
We offer a 30-day return policy! If you or your little ones aren't completely satisfied, send it back for a full refund. Items must be unused and in original packaging.
Do you gift wrap? ๐ŸŽ
Yes! We offer complimentary gift wrapping on all orders. Just select the gift wrap option at checkout and add a personalized message. Perfect for birthdays and holidays!
Are your toys safe for kids? ๐Ÿ›ก๏ธ
Absolutely! All our products meet or exceed safety standards. We test everything rigorously and clearly label age recommendations on every item.
Do you offer wholesale? ๐Ÿช
Yes! We work with retailers, schools, and organizations. Contact us at wholesale@playzoom.lol for pricing and minimum order quantities.
Can I track my order? ๐Ÿ“ฆ
Of course! Once your order ships, you'll receive a tracking number via email. You can also check your order status anytime by logging into your account.